Royal Oil Manufacturing
Photo by Dante Fontana, © Style Media Group.
Describe your business. Did you find it, or did it find you?
I own an oil company (not motor oil); rather, all-natural oil for hair, skin and nails. It contains no chemicals or preservatives and is very affordable so that people can keep buying it. (What a concept!)
What was the first job you ever had, and what did you learn from the experience?
I was the box girl during Christmas at Roos/Atkins department store. I dealt with all kinds of people and learned about customer service.
How are you involved with both the community and your customer?
I sell to salons and teach people about Royal Oil – how they can save money and still receive a high quality product – at community fairs. I also go into beauty schools and teach career information.
Why is your staff the best in the business?
My staff consists of me. I know what I’m doing to take care of my customers. Only the best goes into my product.
What life accomplishments are you most proud of?
What’s your hidden talent?
I can sell ice to Eskimos.
What’s your biggest job perk?
Meeting new people and seeing the fascinated look on their faces after they try Royal Oil.
Where do you and your family go locally to have fun?
Miniature golf and bowling.
What’s your favorite childhood memory?
Going to work with my dad at Duarte Manufacturing Plant.
If you could meet someone living or dead, who would it be and why?
Gene Kelley – I would love to dance with him.
And finally, customer service is…?
Giving the customer what they want and the knowledge to make an informed decision.
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