The Pressing Edge
Oct 11, 2012 02:18AM ● Published by Style
Photo by Dante Fontana, © Style Media Group.
Describe your business. Did you find it, or did it find you?
After buying a dry cleaning plant in Folsom, American Cleaners, in June 2000, the previous owner introduced The Pressing Edge, a mobile dry clean pick-up and delivery service. I wasn’t the one who founded the business; we actually bought the shop from the previous owner.
How are you involved with both the community and your customer?
American Cleaners and The Pressing Edge are involved in both the Folsom and El Dorado Hills Chambers of Commerce. Being a part of these organizations allows us to better connect with the area we advertise in, as well as teach us better skills to assist our customers.
Why is your staff the best in the business?
Our staff not only provides one of the highest quality cleaning techniques and the most time-efficient deadlines, but also treats every customer well, via service with a smile.
What life accomplishments are you most proud of?
Having the ability to push through each and every obstacle involved in business, and learning that life is not about yourself but serving all those around you, in any way you can.
What’s your favorite local event that you go to?
Family Fun Night and the local farmers’ market.
Who is your role model in business or in life, and why?
Jesus is the reason for all my smiles, all my service, and all my success. Without Him, I would have no coach, as well as no clear path to achieve my ultimate goal.
Where do you and your family go locally to have fun?
Regal Cinemas in El Dorado Hills.
And finally, customer service is…?
The best! Without our customers, we wouldn’t have anyone to serve. Without anyone to serve, we wouldn’t be the strong warriors we are today. We only have our customers to thank for our success, through our wonderful customer service!
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