Introducing: Darin and Kristin Mai of SwimLabs El Dorado Hills
Jun 01, 2018 12:27PM
5009 Windplay Drive, Suite 3, El Dorado Hills, 916-900-6550, swimlabs.com/eldoradohills
Describe your business. Did you find it, or did it find you?
We decided to bring the Denver-based franchise to El Dorado Hills and are the first SwimLabs in Northern California. We started this venture in February 2016 as a husband-and-wife team and currently have 16 other employees, including front desk staff and instructors.
What was the first job you ever had, and what did you learn from the experience?
Darin's first job was lifeguarding and teaching swim lessons. He enjoyed being able to work in the aquatics environment at the age of 13. My first job was working as an after-school nanny to a family with two kids. As a teenager, I learned how to take care of children and be responsible for their homework, dinner, and bedtime routine.
How are you involved with both the community and your customer?
We enjoy being able to provide quality services to the residents of El Dorado Hills and the surrounding counties. We’ve been able to adapt our programs based on the needs of our community and have also developed clinics and team days to support swimmers getting ready for the summer swim season. In addition, we’re part of local events, including Saturday Night in the Park and the Gold Country Half Marathon, and continue to provide donations to area elementary schools, the library, and other small businesses. What’s more, we’ve established a corporate membership with a local gym as part of a wellness program for our staff. We’re so grateful for our partnership with the El Dorado Hills Chamber of Commerce and look forward to building more relationships with the community.
What’s your favorite local business other than your own?
Hop House and Gold Country Run and Sport.
And finally, customer service is…?
Providing utmost respect for the clients and swimmers who walk through our doors or contact us each and every day.